For those that don't know, your TSS laptop comes preinstalled with the Google Drive desktop app. This isn't the same as going to google.com and clicking on Google Drive. This app runs outside of your web browser and allows you to access your Google Drive from the Windows File Explorer.
Sometimes this app will no longer be signed into your TSS Google account and your G: drive will get a ? next to it. This guide will show you how to get signed in again so that you can access your G: drive.
Try To Open the Google Drive Application
The first step is to open the start menu and type in Google Drive so that you can search for the application. Once it shows up as a search result (as shown below), click on it... (If this does not show up for you, please put in an IT help desk ticket and we'll help you from there)
If clicking on the Google Drive app doesn't do anything, it might already be running in the background. Click on your system tray icons and then click on the Google Drive icon...