Teton Science Schools Helpdesk

FAQ 3

• Troubleshooting Projector Issues
• Using Remote Desktop to Connect to TSS on a Windows PC
• How to see Internal Knowledge Base Articles

Mac OS 7

• Apple Parental Controls: Making Exceptions to Specific Sites
• Adding Printers to Mac OS X
• Remote Access to TSS on a Mac
• Connecting to TSS Shared Files with a Mac
• Mac OS X Startup Options

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Getting Started 0

Promethean Boards 1

• Enable a TouchScreen Laptop to Work with ActivInspire

Phone Communications & Video Conferencing 10

• How to Install the Shortel Communicator Software
• GoToMeeting: How to Host A Meeting
• How to Host a 3-Way Conference Call Using your ShoreTel Phone
• How to Host a Webinar with Shortel Conferencing
• Video Chatting with Google Hangouts [Old Version]

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Windows 10 7

• New to Windows 10? Here are the Best New Features
• Upgrading to Windows 10? Do these Three Steps First!
• Things to Do After Upgrading Your Operating System
• Setting your Default Applications in Windows 10
• Setting up a Second (or Third) Screen in Windows 10

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Printers, Copiers, and Scanners 8

• The Printer is Printing Hieroglyphics!
• Printing Booklet-Style Publications at Journeys and the Kelly Campus
• Printing From Google Apps
• Installing a TSS Printer on a Windows Machine
• Print from an iPhone

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Software Recommendations 9

• Recommendations for Photo Editing Software
• How to Remove QuickTime from Your PC
• See What's Taking All of Your Disk Space with WinDirStat
• Capture Screenshots With MonoSnap
• Becoming an Expert in ANYTHING with Lynda

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Google Docs, Sheets, Slides 23

• How to Share Something on Google Docs for a Limited Time (Expiration Dates)
• Using Google Docs/Sheets/Slides When You're Offline
• How to Create Mailing Labels in Google Docs
• Converting Google Docs to PDFS
• Use VLOOKUP to Let Google Sheets Do Your Searching For You

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Google Mail and Calendar 26

• How to Set Up Custom Filters in Google Mail
• How to Use the Boomerang Chrome Extension to Schedule and Track Emails
• How to Set Up TSS Google Mail on Your Android Phone
• How to Set Up TSS Google Mail on Your iPhone
• How to Unsend Messages with Google Mail

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Google Drive and Google Accounts 13

• How to Force Recipients to Download Shared Files in Google Drive
• Fixing Google Drive Permissions (Personal vs. TSS Google Accounts)
• How to Get FREE Training For Google Applications
• How To Recover Deleted Files in Google Drive
• How To Use Google Takeout to Export your TSS Google Data

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Web Browsers 6

• Logging Into Chrome with Your TSS Credentials: The How and the Why
• Search Drive and Gmail Directly from the Chrome Address Bar
• How to Clear Your Browser Cache (in Chrome, Firefox, and Microsoft Edge)
• Disable Shady Extensions with the Chrome Cleanup Tool
• Make the Most of Your Bookmarks Bar with Mini-Bookmarks!

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Productivity 1

• Get it Together with a Weekly Review

Chat and Collaboration 1

• An Introduction to Hangouts Chat

Development Internal Team Procedures 1

• Updating Contact Record Based on Development Activities

Administrator 0