Teton Science Schools Helpdesk

FAQ 1

• How to Log Into the TSS IT Helpdesk

Windows 10 10

• New to Windows 10? Here are the Best New Features
• Reinstalling Your Operating System? Do these Three Steps First!
• Things to Do After Upgrading Your Operating System
• Setting your Default Applications in Windows 10
• Setting up a Second (or Third) Screen in Windows 10

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Mac OS 4

• Apple Parental Controls: Making Exceptions to Specific Sites
• Adding Printers to MacOS
• Mac OS X Startup Options
• The Mac Malware Removal Guide

Google Drive and Google Accounts 11

• How to Force Recipients to Download Shared Files in Google Drive
• Fixing Google Drive Permissions (Personal vs. TSS Google Accounts)
• How To Recover Deleted Files in Google Drive
• How To Use Google Takeout to Export your TSS Google Data
• How to Set up 2-Factor Authentication for Your Google Account

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Google Mail and Calendar 26

• How to Set Up Custom Filters in Google Mail
• How to Set Up TSS Google Mail on Your Android Phone
• How to Set Up TSS Google Mail on Your iPhone
• How to Unsend Messages with Google Mail
• Composing, Formatting, and Sending Emails with Google Mail

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Google Docs, Sheets, Slides 21

• How to Share Something on Google Docs for a Limited Time (Expiration Dates)
• Using Google Docs/Sheets/Slides When You're Offline
• Converting Google Docs to PDFS
• Use VLOOKUP to Let Google Sheets Do Your Searching For You
• Two Ways to Separate First and Last Names in Google Sheets

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Software Recommendations 10

• Recommendations for Photo Editing Software
• How to Remove QuickTime from Your PC
• See What's Taking All of Your Disk Space with WinDirStat
• Capture Screenshots With MonoSnap
• Becoming an Expert in ANYTHING with Lynda

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Web Browsers 6

• Logging Into Chrome with Your TSS Credentials: The How and the Why
• Search Drive and Gmail Directly from the Chrome Address Bar
• How to Clear Your Browser Cache (in Chrome, Firefox, and Microsoft Edge)
• Disable Shady Extensions with the Chrome Cleanup Tool
• Make the Most of Your Bookmarks Bar with Mini-Bookmarks!

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Productivity 1

• Get it Together with a Weekly Review

Chat and Collaboration 1

• An Introduction to Hangouts Chat

Chrome OS 1

• How to Powerwash a Chromebook